This Privacy Policy describes how www.zeekraft.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
See the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected:
- Version of web browser
- IP address
- Time zone
- Cookie information
- Pages or products viewed
- Search terms
- How you interact with the Site
Purpose of collection:
To load the Site accurately for you and to perform analytics on Site usage in order to optimize our website and improve customer experience.
Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
Shared with our website platform and analytics providers (such as WooCommerce and Google Analytics).
Order Information
Examples of Personal Information collected:
- Name
- Billing address
- Shipping address
- Payment information (processed securely through third-party providers)
- Email address
- Phone number
Purpose of collection:
To provide products or services to you in fulfillment of our contract, process your payment, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for fraud or potential risk, and provide you with information or advertising relating to our products or services (in line with your preferences).
Source of collection:
Collected directly from you.
Customer Support Information
Purpose of collection:
To provide customer support and respond to inquiries or complaints.
Source of collection:
Collected directly from you via email, forms, or other communication channels.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
For example:
- We may use Google Analytics to understand how customers use the Site.
We may also share your Personal Information to:
- Comply with applicable laws and regulations
- Respond to lawful requests (such as subpoenas or court orders)
- Protect our legal rights
Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
For example:
- We use Google Analytics to understand how visitors interact with our Site.
- We may use advertising tools from platforms such as Meta (Facebook/Instagram) or Google to show relevant ads.
You can opt out of targeted advertising through the settings on those platforms or by adjusting your browser cookie settings.
Using Personal Information
We use your Personal Information to provide our services to you, including:
- Offering stationery products for sale
- Processing payments
- Shipping and fulfilling orders
- Communicating order updates
- Sending promotional offers (if subscribed)
- Improving our products and services
Lawful Basis (GDPR – If Applicable)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
- Your consent
- Performance of a contract between you and the Site
- Compliance with legal obligations
- Legitimate business interests that do not override your rights
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you request that we erase this information, subject to legal and accounting obligations.
Your Rights
Depending on your location, you may have the right to:
- Access the Personal Information we hold about you
- Request correction or updates
- Request deletion of your data
- Withdraw consent for marketing
- Request a copy of your data
To exercise any of these rights, please contact us using the details below.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site.
We use cookies to:
- Improve browsing experience
- Analyze website traffic
- Support marketing efforts
Most browsers automatically accept cookies, but you can modify your settings to decline them. Please note that disabling cookies may affect some website functionality.
Do Not Track
Because there is currently no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection practices when such signals are detected.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Changes will be posted on this page with an updated revision date.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
Email : zeekraftstationery@gmail.com
Website: www.zeekraft.com
Last updated: 16/02/26